{"case_id":"CL-AR-4402","invoice":{"invoice_id":"AR-INV-4402","customer_id":"CUST-Vertex-Foods","customer_name":"Vertex Foods Pte Ltd","amount_due":12480.0,"currency":"SGD","due_date":"2026-08-01","days_overdue":29},"state":"AWAITING_CUSTOMER_REPLY","seen_event_ids":["demo-6ec99652ff5c4791948ecd573757f06d"],"audit":[{"timestamp":"2026-08-30T21:29:42.841906+00:00","action":"DRAFT_REMINDER","allowed":true,"reason":"drafted polite reminder","detail":"AR-INV-4402"},{"timestamp":"2026-08-30T21:29:42.841937+00:00","action":"LOG_CONTACT","allowed":true,"reason":"logged contact via email","detail":"sent overdue reminder"},{"timestamp":"2026-08-30T21:29:42.841947+00:00","action":"SCHEDULE_FOLLOW_UP","allowed":true,"reason":"follow-up in 5 days","detail":""}],"checkpoint_note":"awaiting customer reply; follow-up scheduled in 5 days","last_draft_provider":"gemini","last_draft_model":"gemini-3.5-flash","last_draft_framework":"Google ADK 2.8","last_draft_error":"","created_at":"2026-08-30T21:29:28.036585+00:00","updated_at":"2026-08-30T21:29:42.841950+00:00"}